The Association continues to work diligently to provide its members the critical information needed to re-engineer their agencies, streamline operations, reduce costs, and develop new product lines and revenue sources while ensuring their patients continue to receive the highest quality of care possible. This area of AHHC's website is designed to announce events and workshops, or to provide educational resources for use within your organization to help you stay ahead of the curve. AHHC Members Save 10% on the Most Popular Coding Resources & Exams!

The Association for Home & Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Below is a list of AHHC's latest educational offerings. To view program descriptions, dates and locations, or to download registration forms click on the specific event.

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Professional Webinars & Teleconferences

The Changing World of Hospice: Understanding Diagnosis, Related Conditions and the Current Regulatory Environment and How to Navigate the White Water Rapids of Change
October 29, 2015 3:00pm-4:30pm EST

In this webinar, Dr. Janet Bull, Chief Medical Officer of Four Seasons Compassion for Life, will explore the changing landscape of the hospice industry. Dr. Bull will discuss the increased regulatory scrutiny through the use of Medicare data as well as the increased cost burden of hospice patients. Attention will turn to understanding diagnosis and dilemmas faced when admitting patients with non-specific illnesses. Unrelated vs related medications will be covered as well as proper documentation that captures ICD 10 codes and eligibility requirements. Finally, she will discuss the move toward a value based payment system.

Creating YOUR Seat at the Table for Chronic Disease Management
November 17, 2015 3:00pm-4:00pm EST

Do you have the resources ready to go beyond providing a task-oriented service to a service model that is part of a larger team for meeting mutual goals for patient-centered care and chronic disease management? In order to create your seat at the table with post-acute referral sources you need to understand the concepts in care transitions and identify the top chronic diseases and explore how your Home Care agency can be a partner in care transitions and chronic disease management. This webinar is designed to help agencies understand concepts associated with care transitions, state and national efforts around care transitions and hospital penalties for readmissions. Come explore the home care agency role in falls prevention, medication management, and nutrition as well as the in-home aides' role in observing, recording and reporting observations related to chronic disease management.


Professional Workshops

Home Care Highway The Road to Successful Compliance
October 6, 2015 | Axxess Home Care & Hospice Conference Center, Located at the AHHC Office, Raleigh, NC

Home Care provides a unique opportunity to deliver a holistic approach to patient care. This class is designed for employees either new to Home Care or for employees who want to validate their understanding of Home Care Rules and Regulations. This one-day class will include a basic introduction to home care services with particular emphasis on regulatory oversight of home care services including requirements of home care licensure and related impacting laws and rules. Additionally, the class will focus on: Person Centered Plan of Care development, delegation to in-home aides, communication and coaching skills and the Home Care agency role in chronic disease management.

OASIS: Getting It Right Every Time
October 20, 2015 | Axxess Home Care & Hospice Conference Center, Located at the AHHC Office, Raleigh, NC
October 21, 2015 | Catawba County Home Health, Hickory, NC

If Appropriate Reimbursement and Home Health Compare Stars Weren’t Reason Enough To Get the OASIS Data Correct – Here Comes Value-Based Purchasing! OASIS DATA ACCURACY IS MORE IMPORTANT THAN EVER! Be sure staff have the training they need! The Association for Home & Hospice Care of North Carolina is pleased to present OASIS Basics – Emphasis on Accuracy. This educational event will focus on assisting home health clinical staff, QI Coordinators, and supervisors who want to increase their knowledge related to OASIS completion. Attendees will receive information to assist them in achieving comprehension and accuracy in OASIS data collection using guidelines established by the Centers for Medicare and Medicaid Services (CMS).

Hospice: The Heart of the Matter
October 27, 2015 | Axxess Home Care & Hospice Conference Center, Located at the AHHC Office, Raleigh, NC

The Association for Home & Hospice Care of North Carolina is pleased to present Hospice: The Heart of the Matter. The goal of this session is to assist hospice staff in obtaining a better understanding of the hospice benefit and the regulations and payer requirements that impact hospice agencies. This class will provide an overview of hospice for either the new hospice employee or individuals seeking a refresher course.

Home Health 101: Building a Strong Foundation
November 4, 2015 | Axxess Home Care & Hospice Conference Center, Located at the AHHC Office, Raleigh, NC

This program is designed for the new clinician in home health or for more experienced clinicians who desire an update on the basics of home health. The program will focus on five major areas that form the foundation for home health services:

  1. Basic regulatory framework for certified home health services
  2. Medicare Home Health Benefit
  3. NC Medicaid Program
  4. Documentation for Compliance/key Necessary Components
  5. Beneficiary Notices

Home Health 201: Improving an Existing Foundation
November 5, 2015 | Axxess Home Care & Hospice Conference Center, Located at the AHHC Office, Raleigh, NC

Home Health 201 continues to build a solid foundation in home health care for your management team members, lead nurses/therapists, QI & compliance staff. This fast paced and expanded course is designed for individuals who have been in home health for a while and want an update on the regulatory and reimbursement issues affecting home health today. This program provides a summary of the current state of home health regulatory and reimbursement issues and the prolific changing information over the last year.

Home Care Snoopervision
November 10, 2015 | Axxess Home Care & Hospice Conference Center, Located at the AHHC Office, Raleigh, NC

As a home care aide supervisor, you need to know the NC Home Care Laws, Rules and Regulations related to home care services, supervision and performance evaluations; delegation principles from the NCBON; payer source policies related to aide services and supervision; how to develop and revise policies and procedures; an understanding of the health care personnel registry, the OIG exclusions list and criminal background check requirements.

The AHHC Hospice Clinical Intensive
November 12, 2015 | Axxess Home Care & Hospice Conference Center, Located at the AHHC Office, Raleigh, NC

Join us for a day of Hospice Clinical Intensive education on topics ranging from pain and medication management to wound care at the end of life. This one-day, drive-in and drive-out event will provide helpful information to direct care nurses on clinical topics to improve the delivery of care.
Continuing Education: 5.5 Nurse Contact Hours
Assessment & Management of Total Pain in the End of Life Patient
Carol Weiner-Bissell, RN, Pain Resource Nurse, CNIV; April Perry, RN, APN, CHPN, M.Ed., Duke HomeCare & Hospice
The participant will be able to describe the impact that pain has on multiple dimensions of any one patient’s life; discuss the components of a comprehensive pain assessment; explain the concept of managing baseline and breakthrough pain; describe 2 advanced pain control methods used in inpatient hospice settings; for the end of life patient, discuss the role of each discipline in assessing and addressing pain; and list 4 non-pharmacologic measures of pain control which can be used in EOL.
Medication Appropriateness at End of Life: Discontinuing Nonessential Medications
Ellen Fulp, PharmD, CGP, Staff Pharmacist, AvaCare, Inc.
This presentation will enable the learner to increase his or her knowledge of medication appropriateness in end of life care. Nonessential medications will be discussed and adverse effects versus benefits will be reviewed for common medications seen at hospice admission. This session will also review rational prescribing for patients with a limited life expectancy. Objectives include: list nonessential medications at end of life; review appropriate prescribing of meds with limited life expectancy; and discuss appropriate medications at the end of life.
Wound Care for the Hospice Patient
Sarah Connelly, CHPN, CN IV, Duke HomeCare & Hospice
This presentation will briefly review types of wounds associated with terminal disease as well as SCALE wounds (including Kennedy Terminal Ulcers) and how to identify them. The speaker will also discuss identification of realistic goals in this setting and how to work with patients and families to identify priorities. Effective management of pain, odor, and exudate including dressings that are particularly helpful for palliative wound care will also be discussed. The speaker will provide examples for discussion.

Hospice QAPI and Quality Reporting
November 18, 2015 | Axxess Home Care & Hospice Conference Center, Located at the AHHC Office, Raleigh, NC

The Association for Home & Hospice Care of North Carolina is pleased to present Hospice QAPI and Quality Reporting. The Centers for Medicare & Medicaid Services’ Hospice Quality Reporting Program has been a whirlwind of activities with the implementation of the Hospice Item Set and the CAHPS survey. In 2016 a timeliness submission threshold will be implemented and public reporting of quality measures is on the horizon. Hospices must comply with the changing requirements all while continuing to meet the QAPI requirements that are specified in the Medicare Conditions of Participation. Hospice compliance, QI, Directors and Management Staff should attend this class.

2nd Annual Home Care Summit - Save the Date!
December 11, 2015 | Johnston Medical Mall, Smithfield, NC

The Association for Home & Hospice Care of NC invites you to the 2nd Annual Home Care Summit! Whether you are private pay, Medicaid, non-medical home care, etc., sessions have been planned especially for you to benefit your agency. Our lineup of presenters will provide you with the most up-to-date information about issues unique to Home care. We will wrap up the day with a state of the state from AHHC's Tracy Colvard and legislative team. Centrally located in Smithfield, NC, this one-day, affordable Summit is not to be missed! Registration Info Coming Soon



Home Care, Home Health and Hospice Aide Teleconferences

Legal Aspects of Documentation
October 8, 2015

What is your legal responsibility when documenting? This teleconference will focus on the importance of documentation to you, to your patients and your organization. Learn how appropriate documentation can help or lack of or inappropriate documentation can hurt as it relates to legal issues concerning your role and the care you provide.

Transferring Clients Safely
November 12, 2015

Many patients begin to experience decline and deterioration of their physical abilities. As this process begins, patients may need to rely more on adaptive equipment they have or need other equipment to aid them in maintaining their independence and safety in their home. Knowing the basic information related to the various equipment that you may find in the home combined with the knowledge of other equipment that may be available can assist your delivery of quality care to your patients.

Effective Communication
December 10, 2015

As the old song says, Santa Claus is coming to town! And hopefully everyone has communicated with Santa what they would like to see in their stockings this year! Effective communication is important for many reasons – but it is vitally important when the care we give patients and the compliance and payment requirements depend on it! Join us for this teleconference on the what, when, where and how of effective communication.

Skin Care & Decubitus Ulcers
January 14, 2016

They say beauty is only skin deep and we all know that true beauty comes from within. The care and attention aides give our patients can be a beautiful thing – so necessary in preventing skin breakdown and often serious complications. This teleconference will address not only the basics in skin care but will review the various complications that can arise with inadequate skin care and the preventive techniques and tips that will help prevent these complications.

Caring for Patients with Alzheimer's Disease
March 10, 2016

Alzheimer's disease (AD) is a type of dementia that affects thought, memory and language. Scientists think that as many as 4.5 million Americans suffer from AD. As the disease gets worse, people often need more and more care. This can be hard for caregivers and can affect their physical and mental health, family life, job and finances. In home aides play a vital role in helping to care for these patients and provide important respite to family caregivers. This teleconference will assist the in-home aide in being able to describe the role they play in helping to manage patients with AD.


Convenient Online Education

It is the NC Law... Infection Control Workshop for Home Care and Hospice

This on-line education is designed to provide participants with information on the principles and practices of infection control. This education is also planned to assist your agency in meeting the requirements of the North Carolina Infection Control Law - 10A NCAC 41A.0206.

The updated slides and handouts are available for your use at

The course is available on-line through SPICEducation at a cost of $150 (by credit card). Register for the on-line course at this link:


Audio Aide Training for Home Care / Home Health

S.N.A.P. - Superior Nurse Aide Performance

In-home aides play a vital role in serving the nations ill, disabled, and aging populations. Often having the most contact with patients, these individuals are usually closer to their patients than any other home care discipline making them uniquely qualified to meet the challenges they face. And, no matter what programs your aides work in, an investment in their learning pays off in quality care and better risk management for your agency. As you know, Medicare Conditions of Participation require that home health aides accrue a minimum of twelve hours of training every twelve months. Other federal and state laws also mandate training. These requirements may be difficult to achieve. The Caring Connection audio conferences and aide training modules are an efficient, effective way to provide your aides with the knowledge they need while keeping your agency training costs low!


Hospice Aide Education

S.N.A.P. Packets for Hospice



Quick Reference: CMS Website for Medicare Fee-for-Service Providers

Audit and Quality Assurance Teleconference Password Required


Archived Education

Better Business Bootcamp Recording Flyer

CMS Updates to the Home Health COPS

Companionship Exemption Law

HIPAA 2013 and Beyond...

Home Health Conditions of Participation (COPs)

Homebound Under the Medicare Home Health Benefit

Hospice Coding Challenge!

HR Legal Summit

ICD-10 Basic and Intermediate Coding

ICD-10 Coding Survival Kit

ICD-10 Pedal to the Metal

Lessons Learned from Survey Sanctions

Medicare Home Health Nursing

OASIS-C1 Recording Series

Pain and Dementia Recording

Palliative Care Principles Recording

Too Hot Not to Handle Recording

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