The Association continues to work diligently to provide its members the critical information needed to re-engineer their agencies, streamline operations, reduce costs, and develop new product lines and revenue sources while ensuring their patients continue to receive the highest quality of care possible. This area of AHHC's website is designed to announce events and workshops, or to provide educational resources for use within your organization to help you stay ahead of the curve. AHHC Members Save 10% on the Most Popular Coding Resources & Exams!

The Association for Home & Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Below is a list of AHHC's latest educational offerings. To view program descriptions, dates and locations, or to download registration forms click on the specific event.

Having Trouble?


Convenient Online Education

ICD-9 Coding 1: Introduction

This course is a great beginning to ICD-9-CM coding through an introduction to the ICD-9-CM Coding Manual. This course will highlight the three volumes of the coding manual, common conventions for coding that you must know, and a guide to the abbreviations and directions that help you select the correct code.

ICD-9 Coding 2: Principles

This course will acquaint the new ICD-9-CM coder with some of the key principles involved in coding. In the first course, ICD-9 Coding 1: Introduction, participants learned basic coding information. This course builds on that information. Didactic information as well as mini case examples provide the participant with a basic foundation for ICD-9-CM coding. Some topics of the session include: general coding guidelines, multiple coding guidelines, etiology/manifestation situations, coding acute and chronic conditions, use of symptom codes, coding fractures, determining the primary and other codes, and the basics for sequencing codes.


  • Explain the purpose of coding
  • Perform a comprehensive assessment and reference appropriate documents for data collection
  • List diagnosis codes in order according to sequencing guidelines
  • Identify characteristics of the different coding situations

It is the NC Law... Infection Control Workshop for Home Care and Hospice

This on-line education is designed to provide participants with information on the principles and practices of infection control. This education is also planned to assist your agency in meeting the requirements of the North Carolina Infection Control Law - 10A NCAC 41A.0206.


Hospice Aide Education

S.N.A.P. Packets for Hospice

Home Care / Home Health Aide Teleconferences

Infection Prevention and Control
A Teleconference July 10, 2014

This workshop will focus on understanding the basic principles of infection prevention and control. This workshop will also focus on Blood Borne Pathogens and the principles surrounding transmission and methods in which the aide can protect themselves and the patient.

Being Above Reproach What Aides Need to Know!
A Teleconference August 7, 2014

The Office of Inspector General (OIG) is scary sounding...yes? Have you ever heard of the OIG Exclusions List? That is a list you do not want to be on!! Are you aware that federal regulations can prohibit you ever working again in an agency such as a certified home health, hospice, PCS, or waiver program that receives federal funding like Medicare and Medicaid? Come join me as we talk about how you can land on this list and an aide's responsibility to be above reproach. Don't let the words abuse, neglect, misappropriation of property or drugs come near your good name. Handouts will include an Aide's Code of Ethics.

Providing Quality Care for People with MS
A Teleconference September 11, 2014

This teleconference will give an overview on multiple sclerosis, an unpredictable, often disabling disease of the central nervous system. The session will address how a nurse aide can best care for a person living with MS in the home. Topics will include the definition of MS, possible causes, how the disease is diagnosed, symptom management and tips on helping people with MS feel their best.

The Aide's Role in Understanding Patient Abuse and Neglect
A Teleconference October 9, 2014

This session will focus on signs and symptoms related to abuse and neglect for both children and adults. It will also cover the aide's role in reporting any suspected abuse and neglect. The role of Child Protective Services and Adult Protective Services will be discussed.

Working with Patients with Assistive Devices
A Teleconference November 13, 2014

Many patients begin to experience decline and deterioration of their physical abilities. As this process begins, patients may need to rely more on adaptive equipment they have or need other equipment to aid them in maintaining their independence and safety in their home. Knowing the basic information related to the various equipment that you may find in the home combined with the knowledge of other equipment that may be available can assist your delivery of quality care to your patients.

Helping Patients with Depression
A Teleconference December 11, 2014

The CDC estimates that one in ten adults in the United States reports depression. About 25 million Americans will have an episode of major depression this year alone but only half of them receive treatment. Depression is a leading cause of disability worldwide and represents a public health challenge. This disease may be experienced by people of any age group, any nationality or any socioeconomic level. Many times depression is not detected and therefore goes unmanaged. This presentation will focus on the manifestations of depression that patients may exhibit and the aide's role in caring for the depressed patient.

Customer Satisfaction
A Teleconference January 8, 2015

Here's the bottom line – clients/patients, whatever you call them in your agency, have a choice. They can choose your agency...or not. They can dismiss your services...or not. The can give your agency a "good grade"...or not. The can indicate their satisfaction to surveyors and/or payors...or not. And, there are studies that have examined the impact of "happiness" on a person's physical and emotional well-being. Join me as we look at the many facets of customer satisfaction and your important role. Let's make it a "Happy New Year" for our patients and ourselves.


Professional Webinars & Teleconferences

SNFs and Hospices: Making the Relationship Work
August 14, 2014 1:30-3:30pm

Despite the long history between SNFs and hospices, and CMS's efforts through regulation to clarify the relative relationship of the two provider types, we know that tension often exists in the hospice-SNF relationship. This webinar brings together SNF and hospice experts from each industry and from government to answer the question "can't we all just get along?"

Infection Control Breaches
A Webinar - Wednesday, August 20, 2014

Infection prevention is a key component of health care reform. This includes surveillance activities, financial penalties and documented compliance with recognized standards of infection prevention practices. At the end of May, CMS sent a memorandum to state surveying agencies and accrediting bodies. This memorandum directed them not only to identify breaches but to report any significant breaches that warrant disclosure to appropriate public health authorities. This notification comes on the heels of significant breaches, conducted knowingly and unknowingly, by health care providers. Home care and hospice agencies are required to adhere to professional standards of infection control and are therefore included in this memorandum.

Using FEHC to Prepare for Hospice CAHPS
August 26, 2014 2:00-3:30pm

With all of the regulatory changes faced by hospices this year, staying ahead of the game and being prepared has been crucial to ensuring compliance and seamless transition. With Hospice CAHPS on the horizon, now is the time to begin preparation. In this 90 minute webinar, we will highlight the Hospice CAHPS survey requirement and will discuss how agencies can begin preparing today by implementing processes for survey administration. We'll also discuss process implementation for utilizing performance results to improve the hospice experience for patients and caregivers.

Fortifying Your Agency with Home Health Survey Sanctions at Your Door
A Webinar Trilogy

Session One – August 19, 2014: Common Deficiencies will focus on an overview of the issues and definitions. During this session, we will explore an overview of the home health survey changes, identify the most common certification deficiencies being cited today, describe the array of types of intermediate sanctions available, define immediate jeopardy and what to watch for to avoid receiving one of these interim sanctions.

Session Two – September 9, 2014: Response to Sanctions will focus on how the survey process works, the various ways deficiencies can result and examples of situations when the different sanctions may be applicable as well as the process from survey to sanctions.

Session Three – September 23, 2014: Implementing the Plan of Correction will focus on the steps open to home health agencies once deficiencies are cited including the Informal Dispute Settlement, developing and implementing corrective action plans, how to clear the deficiencies, what can happen at the revisit and the impact on your accreditation deemed status.

Creating Your Seat at the Table for Chronic Disease Management
A Teleconference September 25, 2014 3:00 - 4:00 p.m. EST

This workshop is designed to help agencies understand concepts associated with care transitions, state and national efforts around care transitions and hospital penalties for readmissions. Come explore the home care agency role in falls prevention, medication management, and nutrition as well as the in-home aides' role in observing, recording and reporting observations related to chronic disease management.

Lessons Learned from Survey Sanctions
A Webinar - October 23, 2014

The Coaches, Attorneys from Poyner Spruill LLP, will train your home health team to be the best offense possible! Whether or not you participated in the webinars on Fortifying Your Agency against Survey Sanctions, it's time now to crank up your pre-game preparation and take a look in the nursing home playbook to... Strategize Your Best Offensive Position Against Monetary Penalties & Other Sanctions!


Professional Workshops

OASIS Basics Emphasis on Accuracy
July 22, 2014 – Raleigh, NC
July 23, 2014 - Hickory, NC

This educational event will focus on assisting home health clinical staff, QI Coordinators and supervisors who want to increase their knowledge related to OASIS completion. Faculty will assist attendees in navigating through OASIS items one by one. Attendees will receive information to assist them in achieving comprehension and accuracy in OASIS data collection using guidelines established by the Centers for Medicare and Medicaid Services (CMS).

Pave the Road to Compliant Home Health Documentation and Avoid...
August 5, 2014 - Raleigh, NC

This program will focus on homebound status, coverage and the overall framework of documentation necessary to ensure that your claims are paid without having to go through the tedious appeals process. It's time to put the brakes on the insurgence of denials and make sure medical records can withstand the intense scrutiny of medical reviews and reduce the time and manpower it takes to appeal denied claims.

Hardwiring Clinical Performance in Heart Failure Management
August 8, 2014 – Pinehurst Resort and Convention Center

This day-long, multidisciplinary workshop will introduce participants to evidence based practices in heart failure management in the home health setting. The Heart Failure Pathway, created by FirstHealth Care Transitions, provides a standardized and consistent approach, reduces clinical practice variation and leads to positive patient outcomes.

The 4 C's of Supervision... for A Better Workplace
September 16, 2014 - Raleigh, NC

Agency supervisors face many challenges in their everyday work including: dealing with employees who are resistant to change; employees with difficult behaviors; constantly changing rules and regulations; maintaining regulatory and accreditation compliance related to supervision; as well as, many other challenges.

Hospice QAPI and Quality Reporting
September 24, 2014 AHHC – Raleigh, NC

This workshop will review the requirements for your QAPI program, the timeline and components of the quality reporting program, and discuss the components of the Hospice Item Set and the CAHPS Survey. You do not want to miss this workshop!!!


Audio Aide Training for Home Care / Home Health

S.N.A.P. - Superior Nurse Aide Performance

In-home aides play a vital role in serving the nations ill, disabled, and aging populations. Often having the most contact with patients, these individuals are usually closer to their patients than any other home care discipline making them uniquely qualified to meet the challenges they face. And, no matter what programs your aides work in, an investment in their learning pays off in quality care and better risk management for your agency. As you know, Medicare Conditions of Participation require that home health aides accrue a minimum of twelve hours of training every twelve months. Other federal and state laws also mandate training. These requirements may be difficult to achieve. The Caring Connection audio conferences and aide training modules are an efficient, effective way to provide your aides with the knowledge they need while keeping your agency training costs low!



Purchase the 2012 ICD-9 Code Book and Other Resources at Significant Savings!

Quick Reference: CMS Website for Medicare Fee-for-Service Providers

Audit and Quality Assurance Teleconference Password Required


Archived Education

Better Business Bootcamp Recording Flyer

Companionship Exemption Law

HIPAA 2013 and Beyond...

Home Health Conditions of Participation (COPs)

Homebound Under the Medicare Home Health Benefit

Hospice Coding Challenge!

HR Legal Summit

ICD-10 Pedal to the Metal

ICD-10 Coding Survival Kit

OASIS Exam Prep Recordings

Pain and Dementia Recording

Palliative Care Principles Recording

Too Hot Not to Handle Recording

View Legal Information
Jobs Members Only (Password Required) Contact Us Membership Info Upcoming Workshops Agency Locator Consumer Info About AHHC Home Page