The Association continues to work diligently to provide its members the critical information needed to re-engineer their agencies, streamline operations, reduce costs, and develop new product lines and revenue sources while ensuring their patients continue to receive the highest quality of care possible. This area of AHHC's website is designed to announce events and workshops, or to provide educational resources for use within your organization to help you stay ahead of the curve. AHHC Members Save 10% on the Most Popular Coding Resources & Exams!

The Association for Home & Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Below is a list of AHHC's latest educational offerings. To view program descriptions, dates and locations, or to download registration forms click on the specific event.

Having Trouble?

 

Professional Webinars & Teleconferences

Hospice Webinars

Easily Accessed and Affordable Education on all the topics you need for compliance, documentation, operations,  individual hospice disciplines, billing and more is available through our affiliate Home Health & Hospice Education Network. The Network offers nationally acclaimed presenters and exciting timely topics. AHHC is excited to join over 25 other Hospice Associations in this exciting venture!

Registration rates are deeply discounted for AHHC members and every purchase produces a royalty payment to AHHC.

Purchasing these great webinars benefits your hospice program and AHHC!

Click here to explore the available webinars and registration details.

All questions related to the webinars (including registration and billing issues) must be addressed directly to the Network at AHHC@eewebinarnetwork.com.

 

OASIS: A Focus on Accuracy
Be Sure Staff Have the Training They Need! It's All About Quality!

This affordable series of 5 webinars will cover the OASIS section by section and discuss the problematic areas and provide an opportunity for questions and answers.

The Centers for Medicare and Medicaid Services (CMS) require the collection of OASIS items on all appropriate home health patients at several time points. CMS provides both annual and quarterly updates to their guidance on how to appropriately respond to the items. Are you current with this evolving guidance?

These educational webinars will focus on assisting home health clinical staff, QI Coordinators and supervisors who want to increase their knowledge related to OASIS completion. The sessions will identify the items that contribute to the new CMS value-based purchasing model and provide tips for accurate completion.  All webinars are from 3:00pm-4:30pm EST.

Part One: Recording Available
This webinar will cover the OASIS data collection requirements, general conventions, and CMS resources. The Patient Tracking, Clinical Record items, and OASIS credentialing opportunities will be discussed.

Part Two: Recording Available
This webinar will cover the Patient History & Diagnoses, Living Arrangements, Sensory Status items

Part Three: Recording Available
This webinar will cover the Integumentary Status and Respiratory items

Part Four: February 11, 2016
This webinar will cover the Cardiac Status, Elimination Status, Neuro/Emotional/Behavioral Status, and the ADL/IADL items.

Part Five: February 18, 2016
This webinar will cover the Medication, Care Management, Therapy Need, Plan of Care/Intervention Synopsis, Emergent Care, and Discharge items

 

Reach for the Aide Stars with Data-Driven Recruitment!
A 3-Part Webinar Series for Aide Supervisors

Does your Agency need to recruit the Aide "Stars" to provide the care your customers & payers demand? In this day and time when everyone is looking at your agency's quality & client outcomes, you don't need just a warm body... you need a celestial body! Reach this goal by having the volume of applicants, interviewees and on-boarding best practices needed! Reach for the "Stars!" Participate in any or all of the Three Webinars outlined below!

Recording Available | Webinar 1: Data-Driven Recruitment: Tips to Get More Aide Applicants - Want to know why caregivers apply to your jobs (and why they don't)? Join us for a data-packed session and walk away with insight to generate more applicants.

February 9, 2016 | Webinar 2: Data-Driven Recruitment: Increasing Interview Show-Ups - Did you know average industry show-up rates are 50-60%? Learn why and what you can do to entice more caregivers into your company.

March 15, 2016 | Webinar 3: Data-Driven Recruitment: 90-Day Caregiver Onboarding Best Practices - Did you know average turnover is 63.2%? Learn simple tips to create a stellar 90-day onboarding experience. It's proven if you keep a caregiver for 90 days, they're likely to stay long-term. We'll also highlight some best practices we've gleaned to retain top caregivers

 

Per Visit Pay of RNs and Therapists Has Become Dangerous!
March 16, 2016 | 3:00-4:30pm

Many agencies simply assume that registered nurses and therapists who are paid on a per visit basis are exempt from minimum wage and overtime pay under the federal Fair Labor Standards Act (FLSA).  Unfortunately, that is not the case.  In recent years, agencies have rarely been successful in convincing courts that professional employees paid on a per visit basis are exempt. As a result, the agency is subject to significant penalties including back pay awards for up to 3 years, twice that amount in damages and the employees’ attorney fees.

This webinar will first identify the things which must be proved before an RN or therapist falls into the FLSA’s professional exemption from minimum wage and overtime pay.  It will then review the court cases which have addressed whether per visit pay under various circumstances meets the requirements for the professional exemption.  It will conclude by identifying the options available to agencies in light of the current legal risks as well as the primary compliance issue when nonexempt employees are paid on a per visit basis.

John C. Gilliland, II, is an Employment and Health Law attorney practicing from the office of Gilliland, Maguire & Harper, P.C., Indianapolis, Indiana.

 

Creating Your Seat at the Table for Chronic Disease Management
March 23, 2016 | 3:00-4:00pm

With an emphasis in inpatient care on care transitions, ACOs, value based purchasing and other quality cost saving measures being implemented at the federal and state level, are you aware of how to be a part of the care continuum for care transitions and chronic disease management? Do you have the resources ready to go beyond providing a task-oriented service to a service model that is part of a larger team for meeting mutual goals for patient-centered care and chronic disease management? In order to create your seat at the table with post-acute referral sources you need to understand the concepts in care transitions and identify the top chronic diseases and explore how your Home Care agency can be a partner in care transitions and chronic disease management. This webinar is designed to help agencies understand concepts associated with care transitions, state and national efforts around care transitions and hospital penalties for readmissions. Come explore the home care agency role in falls prevention, medication management, and nutrition as well as the in-home aides’ role in observing, recording and reporting observations related to chronic disease management.

The instructor for the class is Kathie Smith, RN, Vice President of State Relations, Home & Community Based Care, AHHC of NC. Her experience in Medicaid policy and Home Care regulatory requirements is extensive. She is certified in integrated chronic disease management, is a master trainer in Coaching Supervision, and served on the North Carolina management team for the Personal and Home Care Aide State Training (PHCAST) grant which has developed Home Care Specialty training for NC aides. Ms. Smith is a frequent state and national speaker on topics related to Home Care Licensing rules, regulations, laws, and payer source policies.

 

Professional Workshops

The Profitability Program for Hospice CEOs
February 17-18, 2016 
The MVI Executive Retreat & Conference Center | Flat Rock, NC

The instructor of this class is Andrew Reed, CPA, President and CEO of Multi-View, Inc.

SCHCHA and AHHC Members will receive Exclusive Member Discounts on this Training
The Profitability Program is MVI's CEO Program. It is about making money. This program is a deliberate concentration on the practices of the most profitable hospices...that is, the 90th percentile that have extraordinary margins AND quality. Profitability is essential to organizational sustainability and capacity. When a CEO is hired, it is assumed that he or she knows how to run a successful business in terms of effectiveness and profitability. This program eradicates profit-confused mindsets of leaders and Boards of Directors about the idea of profitability. Leaders need to have a deep-rooted certainty about the absolute NEED for profits and KNOW HOW TO DO PROFIT!  This 2-day program is designed to create a clear roadmap of what is specifically needed to move into the neighborhood of hospice financial outliers.Profitability is MVI's core competence and it is a topic we teach well.
Learning Objectives:

  • How to convincingly explain why profitability is needed and is right.
  • To identify key measurements/metrics and distinguish between mediocre and world class performance.
  • The specific actions that are required to move a hospice into the 90th percentile regarding profitability.

NASBA Approved: 16 CPE Hours

How to Be a Winner in Home Health VBP
March 3, 2016
The Axxess Home Care & Hospice Conference Center at AHHC | Raleigh, NC

A new era for Medicare home health services has arrived! North Carolina is one of the nine states selected to be part of the Home Health Services Value Based Purchasing Pilot (HHVBP) program.

Your agency will be competing against all the other agencies in the state to win payment bonuses and avoid payment reductions based on the quality of your care. Starting in 2016, your agency has the opportunity to qualify for a bonus payment up to 3% and rising to 8% over the next five years. However, agencies are also at risk of payment reductions in the same 3-8% range if their performance is below average.

To help home health agencies succeed, we have developed a day-long, intensive educational program on HHVBP with our partner, the National Association for Home Care & Hospice (NAHC). Together, we have assembled an incredible team of experts from across the country with one goal: getting you the keys to success in HHVBP. This program covers all the bases: from a detailed review of the HHVBP program standards to strategic planning, use of crucial data dashboards, administrative, clinical, and financial operations best practices in HHVBP, and state-specific plans of action.

 

Home Care Highway: The Road to Successful Compliance
March 17, 2016
The Axxess Home Care & Hospice Conference Center at AHHC | Raleigh, NC

Home Care provides a unique opportunity to deliver a holistic approach to patient care. This class is designed for employees either new to Home Care or for employees who want to validate their understanding of Home Care Rules and Regulations. This one-day class will include a basic introduction to home care services with particular emphasis on regulatory oversight of home care services including requirements of home care licensure and related impacting laws and rules. Additionally, the class will focus on: Person Centered Plan of Care development, delegation to in-home aides, communication and coaching skills and the Home Care agency role in chronic disease management.

The instructor for the class is Kathie Smith, RN, Vice President of State Relations, Home & Community Based Care, AHHC of NC. Her experience in Medicaid policy and Home Care regulatory requirements is extensive. She is certified in integrated chronic disease management, is a master trainer in Coaching Supervision, and served on the North Carolina management team for the Personal and Home Care Aide State Training (PHCAST) grant which has developed Home Care Specialty training for NC aides. Ms. Smith is a frequent state and national speaker on topics related to Home Care Licensing rules, regulations, laws, and payer source policies.

 

Home Care Snoopervision
March 22, 2016
The Axxess Home Care & Hospice Conference Center at AHHC | Raleigh, NC

“Snooping" is the act of investigating or looking around furtively in an attempt to find out something. In the world of Home Care, you are investigating or looking around furtively in an attempt to determine if services are being provided appropriately and in accordance with applicable laws, rules and regulations and agency policies and that requires some professional snooping!
As a home care aide supervisor, you need to know the NC Home Care Laws, Rules and Regulations related to home care services, supervision and performance evaluations; delegation principles from the NCBON; payer source policies related to aide services and supervision; how to develop and revise policies and procedures; an understanding of the health care personnel registry, the OIG exclusions list and criminal background check requirements.
Other important components of supervision are related to leadership and management skills in supervision- such as coaching supervision and communication techniques.
The “Snoopervision” class, which will cover the topics listed above, is designed for those new to home care aide supervision or for existing supervisors as a refresher course or if your agency has received survey deficiencies or complaints about aide services.

The instructor for the class is Kathie Smith, RN, Vice President of State Relations, Home & Community Based Care, AHHC of NC. Her experience in Medicaid policy and Home Care regulatory requirements is extensive. She is certified in integrated chronic disease management, is a master trainer in Coaching Supervision, and served on the North Carolina management team for the Personal and Home Care Aide State Training (PHCAST) grant which has developed Home Care Specialty training for NC aides. Ms. Smith is a frequent state and national speaker on topics related to Home Care Licensing rules, regulations, laws, and payer source policies.

 

NC Medicaid PCS Provider Enrollment Training[Registration Form]

After becoming a licensed home care agency, In-home Aide Agencies may also be interested in enrolling with NC Medicaid as a personal care services provider. However, even if you are not yet licensed for in-home aide services, you will find this 4-hour workshop helpful in covering the necessary steps in enrolling with NC Medicaid as a Personal Care Services Provider (PCS) provider. The workshop will cover highlights of the Medicaid PCS clinical coverage policy, including an overview of the role of the NC Medicaid PCS Independent Assessment Entity and their role in assessing Medicaid beneficiaries for eligibility for Medicaid PCS services. This workshop is also for agencies wanting to add a PCS service line to their existing business.
The topics to be covered are:

  • Requirements for enrolling with NC Medicaid as an enrolled provider, the role of Computer Science Corporation (CSC- NC tracks) in enrolling providers
  • Review of the provider enrollment agreement
  • Review of the education provided by NC tracks in preparation for provider enrollment
  • On site visit requirements for becoming enrolled with NC Medicaid as a provider
  • Review of the NC Medicaid clinical coverage policy 3L- requirement for physician referral, service plan requirement, Quality Improvement requirement, Attestation requirement for providing services to patients with cognitive disorders, other policy highlights
  • Review of the NC Medicaid Independent assessment entity (currently Liberty Healthcare Corporation)
  • Review of the PCS provider portal and registration required for PCS providers through QiReport
  • General overview of NC Medicaid Program Integrity section and review of pre and post payment review audits

The class is offered on the following dates from 9:00am-1:00pm:

  • Thursday, April 28, 2016
  • Thursday, June 30, 2016

The class is $229 per person. The following discounts apply:

  • $50 off if you’ve attended the AHHC Licensure Applicant Training Class (with verification)
  • $100 off if you are a member of AHHC

 

On-Site Workshops (We Come to You!)

Hospice & Palliative Nurse RN Certification Review Course Comes to You!
Cindy Morgan, RN, MSN, CHC, CHPN is a Certified Hospice & Palliative Care Nurse and HPN approved educator... and as a member benefit to your agency, we are pleased to offer this on-site education opportunity to those interested in having Cindy teach at your site! Nurse Contact Hours will be provided!
The curriculum will cover:

  • The care goals and decisions for hospice and palliative care patients
  • The components of treatment decisions
  • The principles of effective pain management
  • A comprehensive pain assessment
  • Providing appropriate care at the time of dying
  • Utilizing pharmacological and non-pharmacological interventions for common symptoms
  • Grief at time of diagnosis and bereavement management after the death of a loved one
  • Self-care for the health care professional.


Hospice: the Heart of the Matter | On-Site Workshop Comes to YOU!
Cindy Morgan, RN, MSN, CHC, CHPN is the instructor for this course... and as a member benefit to your agency, we are pleased to offer this on-site education opportunity to those interested in having Cindy teach at your site!
Through on-site education:

  • Cindy Morgan makes it convenient for your staff and your schedule
  • Your staff do not have to travel, saving your agency expense and time
  • There is no limit to the number of your staff who may attend from your agency
  • Education is provided by a respected, knowledgeable presenter

 

Home Care, Home Health and Hospice Aide Teleconferences

Safety in the Home
February 11, 2016

Your safety is a priority! This presentation will focus on common safety hazards/concerns for nurse aides providing care for patients in their homes. Learn how to address safety concerns that may occur in the home with your patients and families.

Caring for Patients with Alzheimer's Disease
March 10, 2016

Alzheimer's disease (AD) is a type of dementia that affects thought, memory and language. Scientists think that as many as 4.5 million Americans suffer from AD. As the disease gets worse, people often need more and more care. This can be hard for caregivers and can affect their physical and mental health, family life, job and finances. In home aides play a vital role in helping to care for these patients and provide important respite to family caregivers. This teleconference will assist the in-home aide in being able to describe the role they play in helping to manage patients with AD.

Caring for Patients with Diabetes
April 14, 2016

People with diabetes are more susceptible to many other illnesses and, once they acquire these illnesses, often have worse outcomes than people without diabetes. The cost of diabetes in the United States totals in excess of $130 billion. This teleconference will focus on assisting your in-home aides in understanding diabetes, its causes and treatment, high and low blood sugar symptoms and the impact of the disease on individuals under their care. The in-home aide will be able to describe the role they play in helping to notice and manage symptoms associated with diabetes.

Health Literacy
May 12, 2016

Did you know that, according to the latest reports, nearly nine out of ten adults may not have the skills needed to take care of their health? This presentation will define health literacy, its impact on our patients, families and the healthcare system. Learn how you can help patients who have low health literacy skills.

 

Convenient Online Education

It is the NC Law... Infection Control Workshop for Home Care and Hospice

This on-line education is designed to provide participants with information on the principles and practices of infection control. This education is also planned to assist your agency in meeting the requirements of the North Carolina Infection Control Law - 10A NCAC 41A.0206.

The updated slides and handouts are available for your use at http://spice.unc.edu/0206-home-health-hospice-provider/

The course is available on-line through SPICEducation at a cost of $150 (by credit card). Register for the on-line course at this link: http://tinyurl.com/ld2yjqo

 

Audio Aide Training for Home Care / Home Health

S.N.A.P. - Superior Nurse Aide Performance

In-home aides play a vital role in serving the nations ill, disabled, and aging populations. Often having the most contact with patients, these individuals are usually closer to their patients than any other home care discipline making them uniquely qualified to meet the challenges they face. And, no matter what programs your aides work in, an investment in their learning pays off in quality care and better risk management for your agency. As you know, Medicare Conditions of Participation require that home health aides accrue a minimum of twelve hours of training every twelve months. Other federal and state laws also mandate training. These requirements may be difficult to achieve. The SNAP audio conferences and aide training modules are an efficient, effective way to provide your aides with the knowledge they need while keeping your agency training costs low!

 

Hospice Aide Education

S.N.A.P. Packets for Hospice

 

Miscellaneous

Quick Reference: CMS Website for Medicare Fee-for-Service Providers

Audit and Quality Assurance Teleconference Password Required

 

Archived Education

The 2016 Home Health Payment Rules

Troubleshooting ICD-10 Coding

Shining Light on Home Health Face to Face

CMS Updates to the Home Health COPS

Home Health Conditions of Participation (COPs)

Homebound Under the Medicare Home Health Benefit

ICD-10 Basic and Intermediate Coding

ICD-10 Coding Survival Kit

Lessons Learned from Survey Sanctions

Medicare Home Health Nursing

Pain and Dementia Recording

Palliative Care Principles Recording

View Legal Information
ContactMembership Info Career Center Members PCS Info Center Education / Events Locate A Provider Consumer Info About AHHC Home Page