The Association continues to work diligently to provide its members the critical information needed to re-engineer their agencies, streamline operations, reduce costs, and develop new product lines and revenue sources while ensuring their patients continue to receive the highest quality of care possible. This area of AHHC's website is designed to announce events and workshops, or to provide educational resources for use within your organization to help you stay ahead of the curve. AHHC Members Save 10% on the Most Popular Coding Resources & Exams!

The Association for Home & Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Below is a list of AHHC's latest educational offerings. To view program descriptions, dates and locations, or to download registration forms click on the specific event.

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Professional Webinars & Teleconferences

Hospice Webinars

Easily Accessed and Affordable Education on all the topics you need for compliance, documentation, operations,  individual hospice disciplines, billing and more is available through our affiliate Home Health & Hospice Education Network. The Network offers nationally acclaimed presenters and exciting timely topics. AHHC is excited to join over 25 other Hospice Associations in this exciting venture!

Registration rates are deeply discounted for AHHC members and every purchase produces a royalty payment to AHHC.

Purchasing these great webinars benefits your hospice program and AHHC!

Click here to explore the available webinars and registration details.

All questions related to the webinars (including registration and billing issues) must be addressed directly to the Network at


The Gold Standard: Understanding the Background and Importance of Compression for Wound Care Patients
December 5, 2016 | 2:00 – 3:00pm EST

Compression plays a vital role in both wound healing and reduction of wound recurrence. Participants will increase their understanding of lower extremity ulcer presentation, compression types, options, dosages, and how each can ultimately impact success and outcomes. In the home health arena, it is vital to clearly understand current options available to maximize clinical effectiveness and cost-efficiency.

Webinar Presenter: Christopher Miles, OT, CLT, CWCA, Wound Care and Lymphedema Clinical Education Specialist, mediUSA

A Team Approach to Medication Management
December 13, 2016 | 3:00 – 4:30pm EST

Medication management is a key component of quality home health care.   Medication related issues are a leading cause of hospitalization/re-hospitalization for all patients, but especially for older patients. Several Care Transition Coordination Demonstration Projects have significantly decreased hospital readmissions, reduced health care cost and decreased mortality of community dwelling patients through improved medication education and management of medications. Home health staff are in the perfect position to positively impact medication management because we are in the homes of our patients and can readily recognize concerns and issues as well as significantly impact better medication management.
Home Health Value Based Purchasing, Start Ratings, Home Health Compare and IMPACT have all targeted aspects of medication management as key outcomes as part of their quality initiatives.  In addition, medication related deficiencies are among the top cited issues in home health certification surveys.   
It takes the entire home health team working together to address this vital aspect of health care to make a difference and improve the quality of care for those we serve every day. This 90 minute webinar is devoted to promoting a Team Approach to Medication Management in home health. The program will include:

  • An overview of projects that have had a significant impact on improving patient’s life quality while reducing health care costs and other negative consequences of inadequate medication management.
  • Discuss the accurate scoring of the OASIS items related to medication management to ensure that home health agencies capture credit for their contributions to superior outcomes related to medication management.
  • Identify strategies to improve medication management, with special focus on the drug regimen review and focused interventions that have proven effective in decreasing medication related issues.
  • Identify basic actions each member of the home health team can take to improve the overall success of medication management and the benefits to our patients.

Come join us for this important discussion and feel free to contribute your success stories and suggestions for ensuring medication management is a true team activity within the home health setting. 

Webinar Presenter: Judy Adams, RN, BSN, HCS-D, AHIMA Approved ICD-10-CM Trainer

What is Lymphedema? Understanding Disease Process, Impact and Management
January 18, 2017 | 3:00 – 4:00pm EST

Lymphedema is widely misunderstood by both medical professionals and patients. The lymphatic system plays a vital role in overall health, and upon injury, impairment, or dysfunction can have a devastating impact on patient’s level of function and overall life satisfaction. This presentation will review the lymphatic system, clinical manifestation, and treatment options available for this condition. There have been advancements in community management of lymphedema that can impact both patient satisfaction and cost-efficiency for the health care system.

Webinar Presenter: Christopher Miles, OT, CLT, CWCA, Wound Care and Lymphedema Clinical Education Specialist, mediUSA

Professional Workshops

Home Care Summit

December 9, 2016 | Johnston Medical Mall, Smithfield, NC

Join us for the 3rd Annual Home Care Summit, a day-long meeting focused on the following topics for agencies that provide both private pay and Medicaid reimbursed Home Care programs.

Staffing Recruitment and Retention
Kathie Smith, RN Vice President of State Relations, Home & Community Based Care, AHHC

What the New Federal Discrimination Laws Mean to You!
Matthew Wolfe Attorney, Parker Poe Adams & Bernstein

Saving Agency Dollars With Proven Workers’ Comp Strategies
Jarred Chappell Business Insurers of the Carolinas

State of the State & Legislative Strategy for the Long Session
Tracy Colvard, Vice President of Government Relations & Public Policy, AHHC; Julia Adams-Scheurich, Lobbyist, AHHC; Matt Wolfe, Parker Poe

Marketing & Healthcare Consumerism
Brandon Ives, Brasco Marketing

The Hospice Financial Intensive

January 24, 2017 | Levine Dickson Hospice House, Huntersville, NC

Join us for a financially-focused day of learning for hospice & palliative care organizations. The Association for Home & Hospice Care of North Carolina is pleased to present the Hospice Financial Intensive featuring experts in the field of hospice finance. The sessions presented are below.

  1. Integration of Financial & Clinical Operations: Touching on Collaboration Barriers & Collaboration Best Practices
  2. Hospice Management Through Business Intelligence
  3. Saving Agency Dollars with Proven Workers Comp Cost Cutting Strategies
  4. Making Sense of the Hospice Cost Report
  5. Lowering Your Medication Costs While Providing Effective Pain and Symptom Management

Program Faculty:

Gary Massey, CPA, Principal, Clifton Larson Allen, LLP
Sandy Marshall, Sr. Consultant, Clifton Larson Allen, LLP
Michelle Stone-Smith, Consulting Manager, McBee Associates
Jarred Chappell, Business Insurers of the Carolinas
Andy Page, CPA, Partner, DHG Healthcare, Dixon Hughes Goodman, LLP
Ellen Fulp, PharmD, CGP, Clinical Education Coordinator, AvaCare, Inc.


On-Site Workshops (We Come to You!)

Hospice & Palliative Nurse RN Certification Review Course Comes to You!
Cindy Morgan, RN, MSN, CHC, CHPN is a Certified Hospice & Palliative Care Nurse and HPN approved educator... and as a member benefit to your agency, we are pleased to offer this on-site education opportunity to those interested in having Cindy teach at your site! Nurse Contact Hours will be provided!
The curriculum will cover:

  • The care goals and decisions for hospice and palliative care patients
  • The components of treatment decisions
  • The principles of effective pain management
  • A comprehensive pain assessment
  • Providing appropriate care at the time of dying
  • Utilizing pharmacological and non-pharmacological interventions for common symptoms
  • Grief at time of diagnosis and bereavement management after the death of a loved one
  • Self-care for the health care professional.

Hospice: the Heart of the Matter | On-Site Workshop Comes to YOU!
Cindy Morgan, RN, MSN, CHC, CHPN is the instructor for this course... and as a member benefit to your agency, we are pleased to offer this on-site education opportunity to those interested in having Cindy teach at your site!
Through on-site education:

  • Cindy Morgan makes it convenient for your staff and your schedule
  • Your staff do not have to travel, saving your agency expense and time
  • There is no limit to the number of your staff who may attend from your agency
  • Education is provided by a respected, knowledgeable presenter


Home Care, Home Health and Hospice Aide Webinars

The Aide's Role in Understanding Mental Health Disorders
December 8, 2016

This presentation will explore some mental health disorders that may create challenges for the Nurse Aide in the home setting. According to the National Alliance on Mental Illness approximately 43.8 million adults or 1 in 5 adults in the U.S experiences mental illness annually.  Chances are that some of the patients we care for in the home may be experiencing some sort of mental illness.  Learn strategies that can help you when caring for these patients.

Who Can Sleep At Night... When Bed Bugs Bite!
January 12, 2017

Bed bugs have been common in U.S. history. Although bed bug populations dropped dramatically during the mid-20th century, the United States is one of many countries now experiencing an alarming resurgence in the population of bed bugs. According to the US Environmental Protection Agency bed bugs are a public health pest. While bed bugs have not been shown to transmit disease, they do cause a variety of negative physical health, mental health and economic consequences. This webinar will cover the negative effects of bed bugs, how to identify bed bugs and tips in preventing and treating bed bugs.

Convenient Online Education

It is the NC Law... Infection Control Workshop for Home Care and Hospice

This on-line education is designed to provide participants with information on the principles and practices of infection control. This education is also planned to assist your agency in meeting the requirements of the North Carolina Infection Control Law - 10A NCAC 41A.0206.

The updated slides and handouts are available for your use at

The course is available on-line through SPICEducation at a cost of $150 (by credit card). Register for the on-line course at this link:


Audio Aide Training for Home Care / Home Health

S.N.A.P. - Superior Nurse Aide Performance

In-home aides play a vital role in serving the nations ill, disabled, and aging populations. Often having the most contact with patients, these individuals are usually closer to their patients than any other home care discipline making them uniquely qualified to meet the challenges they face. And, no matter what programs your aides work in, an investment in their learning pays off in quality care and better risk management for your agency. As you know, Medicare Conditions of Participation require that home health aides accrue a minimum of twelve hours of training every twelve months. Other federal and state laws also mandate training. These requirements may be difficult to achieve. The SNAP audio conferences and aide training modules are an efficient, effective way to provide your aides with the knowledge they need while keeping your agency training costs low!


Hospice Aide Education

S.N.A.P. Packets for Hospice



Quick Reference: CMS Website for Medicare Fee-for-Service Providers

Audit and Quality Assurance Teleconference Password Required


Archived Education

OASIS C2: What's New & What's Changed

NEW! Home Health Orientation Portal

Important Employer Law Updates

Hospice Quality Initiatives Update

Improving Home Health CAHPS Scores and Patient Experiences

Home Health Quality Initiatives Update

Insights Into the Financial & Risk Management Aspects of the CMS CJR Payment Initiative

Win With Home Health Fundamentals

Per Visit Pay of RNs and Therapists Has Become Dangerous

Creating a Seat at the Table for Chronic Disease Management

OASIS 5-Part Webinar Series

The 2016 Home Health Payment Rules

Troubleshooting ICD-10 Coding

Shining Light on Home Health Face to Face

CMS Updates to the Home Health COPS

Comprehensive Home Health Case Management

Home Health Conditions of Participation (COPs)

Homebound Under the Medicare Home Health Benefit

ICD-10 Basic and Intermediate Coding

ICD-10 Coding Survival Kit

Lessons Learned from Survey Sanctions

Medicare Home Health Nursing

Pain and Dementia Recording

Palliative Care Principles Recording

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