The Association continues to work diligently to provide its members the critical information needed to re-engineer their agencies, streamline operations, reduce costs, and develop new product lines and revenue sources while ensuring their patients continue to receive the highest quality of care possible. This area of AHHC's website is designed to announce events and workshops, or to provide educational resources for use within your organization to help you stay ahead of the curve. AHHC Members Save 10% on the Most Popular Coding Resources & Exams!

The Association for Home & Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Below is a list of AHHC's latest educational offerings. To view program descriptions, dates and locations, or to download registration forms click on the specific event.

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Convenient Online Education

ICD-9 Coding 1: Introduction

This course is a great beginning to ICD-9-CM coding through an introduction to the ICD-9-CM Coding Manual. This course will highlight the three volumes of the coding manual, common conventions for coding that you must know, and a guide to the abbreviations and directions that help you select the correct code.

ICD-9 Coding 2: Principles

This course will acquaint the new ICD-9-CM coder with some of the key principles involved in coding. In the first course, ICD-9 Coding 1: Introduction, participants learned basic coding information. This course builds on that information. Didactic information as well as mini case examples provide the participant with a basic foundation for ICD-9-CM coding. Some topics of the session include: general coding guidelines, multiple coding guidelines, etiology/manifestation situations, coding acute and chronic conditions, use of symptom codes, coding fractures, determining the primary and other codes, and the basics for sequencing codes.


  • Explain the purpose of coding
  • Perform a comprehensive assessment and reference appropriate documents for data collection
  • List diagnosis codes in order according to sequencing guidelines
  • Identify characteristics of the different coding situations

It is the NC Law... Infection Control Workshop for Home Care and Hospice

This on-line education is designed to provide participants with information on the principles and practices of infection control. This education is also planned to assist your agency in meeting the requirements of the North Carolina Infection Control Law - 10A NCAC 41A.0206.

The updated slides and handouts are available for your use at

The course is available on-line through SPICEducation at a cost of $150 (by credit card). Register for the on-line course at this link:


Hospice Aide Education

S.N.A.P. Packets for Hospice

Home Care / Home Health Aide Teleconferences

The Aide's Role in Understanding Patient Abuse and Neglect
A Teleconference October 9, 2014

This session will focus on signs and symptoms related to abuse and neglect for both children and adults. It will also cover the aide's role in reporting any suspected abuse and neglect. The role of Child Protective Services and Adult Protective Services will be discussed.

Working with Patients with Assistive Devices
A Teleconference November 13, 2014

Many patients begin to experience decline and deterioration of their physical abilities. As this process begins, patients may need to rely more on adaptive equipment they have or need other equipment to aid them in maintaining their independence and safety in their home. Knowing the basic information related to the various equipment that you may find in the home combined with the knowledge of other equipment that may be available can assist your delivery of quality care to your patients.

November 13, 2014 3:00 – 4:30 p.m.

Home health agencies have a number of OASIS changes to tackle in 2015. OASIS-C1/ICD-9 will be implemented in January along with a transition to the ASAP system and will be followed closely by OASIS-C1/ICD-10 in October.

CMS Updates to the Home Health COPS!
A Teleconference - November 18, 2014

This 1 1⁄2 hour teleconference will focus on the recent CMS COP proposed changes and offer advice regarding how to prepare & operationalize the changes!

Helping Patients with Depression
A Teleconference December 11, 2014

The CDC estimates that one in ten adults in the United States reports depression. About 25 million Americans will have an episode of major depression this year alone but only half of them receive treatment. Depression is a leading cause of disability worldwide and represents a public health challenge. This disease may be experienced by people of any age group, any nationality or any socioeconomic level. Many times depression is not detected and therefore goes unmanaged. This presentation will focus on the manifestations of depression that patients may exhibit and the aide's role in caring for the depressed patient.

Customer Satisfaction
A Teleconference January 8, 2015

Here's the bottom line – clients/patients, whatever you call them in your agency, have a choice. They can choose your agency...or not. They can dismiss your services...or not. The can give your agency a "good grade"...or not. The can indicate their satisfaction to surveyors and/or payors...or not. And, there are studies that have examined the impact of "happiness" on a person's physical and emotional well-being. Join me as we look at the many facets of customer satisfaction and your important role. Let's make it a "Happy New Year" for our patients and ourselves.


Professional Webinars & Teleconferences

Lessons Learned from Survey Sanctions
A Webinar - December 10, 2014

The Coaches, Attorneys from Poyner Spruill LLP, will train your home health team to be the best offense possible! Whether or not you participated in the webinars on Fortifying Your Agency against Survey Sanctions, it's time now to crank up your pre-game preparation and take a look in the nursing home playbook to... Strategize Your Best Offensive Position Against Monetary Penalties & Other Sanctions!


Professional Workshops

Hospice & Palliative Care Nurse Certification Review
October 22 & 23, 2014 — Levine Dickson Hospice, Huntersville, NC Hospice & Palliative Care Charlotte Region

This Very Affordable 2-Day Course, also providing nurse contact hours, will focus on hospice and palliative principles related to nursing care for patients with life-limiting illnesses. The course has been developed to help Registered Nurses prepare for the National Board for Certification of Hospice and Palliative Nurses certification exam. The curriculum also is beneficial for any nurse working in hospice, home health, oncology or other settings who are caring for patients with end stage disease processes.

Hospice Fundamentals
October 29, 2014 — AHHC Offices Raleigh, NC

The goal of Hospice Fundamentals is to assist hospice staff in obtaining a basic understanding of the hospice benefit and the regulations and payer requirements that impact hospice agencies. This class will provide a basic overview of hospice for either the new hospice employee or individuals seeking a refresher course.

Hospice & Palliative Care Nurse Aide Workshop & Certification Review
November 13, 2014 10:00 a.m. to 4:30 p.m.— Levine Dickson Hospice * Huntersville, NC

HPNA certification exam. However, this material is valuable for any nurse aide working in this area of health care and seeking certification is not required in order to attend. The review, in combination with individual study strategies, will assist those nurse aides seeking certification or those aides wishing to increase their knowledge base.

The Second Annual NC Hospice & Palliative Care Summit and Hospice Coding Workshop
Sponsored by: Kinnser

Home Care Highway: The Road to Successful Compliance
December 16, 2014 – AHHC, Raleigh

Home Care provides a unique opportunity to deliver a holistic approach to patient care. This class is designed for employees either new to Home Care or for employees who want to validate their understanding of Home Care Rules and Regulations. This one-day class will include a basic introduction to home care services with particular emphasis on regulatory oversight of home care services including requirements of home care licensure and related impacting laws and rules.


Audio Aide Training for Home Care / Home Health

S.N.A.P. - Superior Nurse Aide Performance

In-home aides play a vital role in serving the nations ill, disabled, and aging populations. Often having the most contact with patients, these individuals are usually closer to their patients than any other home care discipline making them uniquely qualified to meet the challenges they face. And, no matter what programs your aides work in, an investment in their learning pays off in quality care and better risk management for your agency. As you know, Medicare Conditions of Participation require that home health aides accrue a minimum of twelve hours of training every twelve months. Other federal and state laws also mandate training. These requirements may be difficult to achieve. The Caring Connection audio conferences and aide training modules are an efficient, effective way to provide your aides with the knowledge they need while keeping your agency training costs low!



Purchase the 2012 ICD-9 Code Book and Other Resources at Significant Savings!

Quick Reference: CMS Website for Medicare Fee-for-Service Providers

Audit and Quality Assurance Teleconference Password Required


Archived Education

Better Business Bootcamp Recording Flyer

Companionship Exemption Law

HIPAA 2013 and Beyond...

Home Health Conditions of Participation (COPs)

Homebound Under the Medicare Home Health Benefit

Hospice Coding Challenge!

HR Legal Summit

ICD-10 Pedal to the Metal

ICD-10 Coding Survival Kit

OASIS Exam Prep Recordings

Pain and Dementia Recording

Palliative Care Principles Recording

Too Hot Not to Handle Recording

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