The Association continues to work diligently to provide its members the critical information needed to re-engineer their agencies, streamline operations, reduce costs, and develop new product lines and revenue sources while ensuring their patients continue to receive the highest quality of care possible. This area of AHHC's website is designed to announce events and workshops, or to provide educational resources for use within your organization to help you stay ahead of the curve. AHHC Members Save 10% on the Most Popular Coding Resources & Exams!

The Association for Home & Hospice Care of North Carolina is an approved provider of continuing nursing education by the North Carolina Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation.

Below is a list of AHHC's latest educational offerings. To view program descriptions, dates and locations, or to download registration forms click on the specific event.

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Convenient Online Education

ICD-9 Coding 1: Introduction

This course is a great beginning to ICD-9-CM coding through an introduction to the ICD-9-CM Coding Manual. This course will highlight the three volumes of the coding manual, common conventions for coding that you must know, and a guide to the abbreviations and directions that help you select the correct code.

ICD-9 Coding 2: Principles

This course will acquaint the new ICD-9-CM coder with some of the key principles involved in coding. In the first course, ICD-9 Coding 1: Introduction, participants learned basic coding information. This course builds on that information. Didactic information as well as mini case examples provide the participant with a basic foundation for ICD-9-CM coding. Some topics of the session include: general coding guidelines, multiple coding guidelines, etiology/manifestation situations, coding acute and chronic conditions, use of symptom codes, coding fractures, determining the primary and other codes, and the basics for sequencing codes.


  • Explain the purpose of coding
  • Perform a comprehensive assessment and reference appropriate documents for data collection
  • List diagnosis codes in order according to sequencing guidelines
  • Identify characteristics of the different coding situations

It is the NC Law... Infection Control Workshop for Home Care and Hospice

This on-line education is designed to provide participants with information on the principles and practices of infection control. This education is also planned to assist your agency in meeting the requirements of the North Carolina Infection Control Law - 10A NCAC 41A.0206.

The updated slides and handouts are available for your use at

The course is available on-line through SPICEducation at a cost of $150 (by credit card). Register for the on-line course at this link:


Hospice Aide Education

S.N.A.P. Packets for Hospice

Home Care / Home Health Aide Teleconferences

Helping Patients with Depression
A Teleconference December 11, 2014

The CDC estimates that one in ten adults in the United States reports depression. About 25 million Americans will have an episode of major depression this year alone but only half of them receive treatment. Depression is a leading cause of disability worldwide and represents a public health challenge. This disease may be experienced by people of any age group, any nationality or any socioeconomic level. Many times depression is not detected and therefore goes unmanaged. This presentation will focus on the manifestations of depression that patients may exhibit and the aide's role in caring for the depressed patient.

Customer Satisfaction
A Teleconference January 8, 2015

Here's the bottom line – clients/patients, whatever you call them in your agency, have a choice. They can choose your agency...or not. They can dismiss your services...or not. The can give your agency a "good grade"...or not. The can indicate their satisfaction to surveyors and/or payors...or not. And, there are studies that have examined the impact of "happiness" on a person's physical and emotional well-being. Join me as we look at the many facets of customer satisfaction and your important role. Let's make it a "Happy New Year" for our patients and ourselves.

The Aide's Role in HIPAA
ATeleconference February 12, 2015

This workshop will focus on assisting your In-Home Aides in understanding HIPAA and confidentiality guidelines. This workshop will offer practical tips to ensure that the para-professional adheres to the required privacy standards. Also included: the impact of social media such as Facebook, My Space, YouTube and cell phones, text messages, etc.

Working with Clients with Congestive Heart Failure
A Teleconference March 12, 2015

Heart failure affects nearly 6 million Americans. Roughly 670,000 people are diagnosed with heart failure each year. It is the leading cause of hospitalization in people older than 65. Heart failure will most likely be one of the top chronic conditions in the client population you serve. This teleconference will cover the anatomy of the heart and what happens to the heart in heart failure, how heart failure affects a person's day-to-day functioning and how you can assist your clients in managing this chronic condition.

Pain Management
A Teleconference April 9, 2015

Our world is aging. The elder population may falsely believe that because they are aging that pain is a normal part of living and is therefore not reported or managed. Since the majority of our patients seen in the home are elderly, this teleconference will provide an overview of symptoms the aide may observe and the aide's role in providing care to those patients experiencing pain.

Knowing When to Call for Help
A Teleconference May 14, 2015

The movie has just started. A ship is sinking off the coast of Florida. The ship's Captain is calling out over the radio – Mayday! Mayday! Mayday! The Coast Guard arrives in time, the crew is saved and the movie has a happy ending. Did you know that this international distress signal comes from the French word meaning "come help me?" Aides often find themselves afloat on the high seas of home care and need to call for help. This teleconference will assist the aides in sorting through how to respond and when - as they deal with various patient scenarios.

Working with Clients with Dementia
A Teleconference June 11, 2015

Dementia is an illness that affects the brain and eventually causes a person to lose the ability to perform daily self-care. Alzheimer's disease is the most common type of dementia and is a devastating condition that results in the loss of memory and other cognitive abilities and in the ability to care of oneself independently. This teleconference will provide an overview of Alzheimer's and dementia and the aide's role in providing care to their clients with dementia.


Professional Webinars & Teleconferences

OASIS-C1 Basics
A Five-Part Teleconference Series

Part One: February 26, 2015
This teleconference will cover the OASIS data collection requirements, general conventions, and CMS resources. The Patient Tracking, Clinical Record items, and OASIS credentialing opportunities will be discussed.

Part Two: March 5, 2015
This teleconference will cover the Discharge Patient History & Diagnoses, Living Arrangements, Sensory Status items

Part Three: March 12, 2015
This teleconference will cover the Integumentary Status and Respiratory items,

Part Four: March 19, 2015
This teleconference will cover the Cardiac Status, Elimination Status, Neuro/Emotional/Behavioral Status, and the ADL/IADL items.

Part Five: March 26, 2015
This teleconference will cover the Medication, Care Management, Therapy Need, Plan of Care/Intervention Synopsis, Emergent Care, and Discharge items.

Productivity Models in Home Health and Hospice
Tuesday, February 10, 2015 from 2:00 – 3:30 pm

Traditional standard of measuring productivity in home health and hospice is counterintuitive to the product being delivered. This session will discuss the flawed logic of longstanding assumptions behind productivity measures. We will then introduce an alternative that better aligns the product sold with the measures of productive service delivery. Sample processes and tools will be used to illustrate operationalizing this productivity model.

Medicare Part B
Thursday, February 12, 2015 from 1-2:30 pm

Therapy services can be provided in the home setting under Medicare Part A and Part B. Over the last several years, use of Part B Therapy in the home and ALF settings has increased raising questions about what makes it different than therapy under Part A. This session will work through the similarities and clear differences in providing therapy under both programs and address specific concerns raised regarding skilled therapy services in the ALF setting.


Professional Workshops

The Profitability Program
January 14-15, 2015

The Profitability Program is MVI's CEO Program. It is about making money. This program is a deliberate concentration on the practices of the most profitable hospices...that is, the 90th percentile that have extraordinary margins AND quality. Profitability is essential to organizational sustainability and capacity. When a CEO is hired, it is assumed that he or she knows how to run a successful business in terms of effectiveness and profitability. This program eradicates profit-confused mindsets of leaders and Boards of Directors about the idea of profitability. Leaders need to have a deep-rooted certainty about the absolute NEED for profits and KNOW HOW TO DO PROFIT!

ICD-9 Coding for Hospice
Monday, January 26, 2015 From 2:00-3:30 PM EST

CMS has said multiple times that hospices should follow coding guidelines and should be coding more than the terminal diagnosis. Improved insight into coding guidelines will provide strategies and solutions for compliance with the regulatory mandates from CMS. Denials and RTPs on primary diagnoses of debility and failure to thrive, and all sorts of dementia have begun. Compliance with coding conventions and needed documentation will resolve these situations. The education of referring physicians and the operational impact on your monthly claims needs to be analyzed and adjustments need to be implemented now. Lisa will discuss the regulatory mandates and add insight into coding in hospice.

Hospice & Palliative Care Nurse Certification Review
On-Premise Workshop

Do you have staff who are interested in taking the Hospice & Palliative Care Nurse exam or staff just wanting to learn more about hospice & palliative care principles?? AHHC's Cindy Morgan, RN, MSN, CHC, CHPN is a Certified Hospice & Palliative Care nurse and an HPN approved educator ... and as a member benefit to your agency, we are pleased to offer this on- site education opportunity to those interested in having Cindy teach at your site!


Audio Aide Training for Home Care / Home Health

S.N.A.P. - Superior Nurse Aide Performance

In-home aides play a vital role in serving the nations ill, disabled, and aging populations. Often having the most contact with patients, these individuals are usually closer to their patients than any other home care discipline making them uniquely qualified to meet the challenges they face. And, no matter what programs your aides work in, an investment in their learning pays off in quality care and better risk management for your agency. As you know, Medicare Conditions of Participation require that home health aides accrue a minimum of twelve hours of training every twelve months. Other federal and state laws also mandate training. These requirements may be difficult to achieve. The Caring Connection audio conferences and aide training modules are an efficient, effective way to provide your aides with the knowledge they need while keeping your agency training costs low!



Purchase the 2012 ICD-9 Code Book and Other Resources at Significant Savings!

Quick Reference: CMS Website for Medicare Fee-for-Service Providers

Audit and Quality Assurance Teleconference Password Required


Archived Education

Better Business Bootcamp Recording Flyer

CMS Updates to the Home Health COPS

Companionship Exemption Law

HIPAA 2013 and Beyond...

Home Health Conditions of Participation (COPs)

Homebound Under the Medicare Home Health Benefit

Hospice Coding Challenge!

HR Legal Summit

ICD-10 Pedal to the Metal

ICD-10 Coding Survival Kit

Lessons Learned from Survey Sanctions

Medicare Home Health Nursing

Pain and Dementia Recording

Palliative Care Principles Recording

Too Hot Not to Handle Recording

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